You know you have a thriving feedback culture if you can see people openly sharing different perspectives, working hard to understand each other, and taking time out to work through conflict. Conversely, if your team resorts to passive aggressive quips to express their differences, only gives feedback behind one another's backs, and resorts to the “meeting-after-the-meeting” to voice what they really think (this is absolutely impacting your team’s performance and results!), you’ve got work to do.
Through our work with leadership teams across many different industries, I’ve realized how intricate and nuanced delivering meaningful feedback to one another can be. Like any skill, it takes coaching and practice to be a true feedback champion. Here are three questions I’ve found to be insightful when coaching others on feedback:
Start building feedback culture in your organization.
Bring our Ways of Working canvas to your next meeting to open up conversations with your team how you work individually and how you can best work together.