I’ve spent the past few years watching the culture wave emerge and gain prominence in organizations. It started out as a great recruiting tool, grew into a buzz word, and has finally emerged as a key driver to organizational performance. I have loved watching this wave materialize because amidst other key drivers like data, technology, and strategy, it is one that focuses on the parts and pieces that make everything happen: the people.
There is another wave emerging that is also centered around the people. Organizational mindfulness began outside of the organization as something great leaders practiced to stay focused or high performing employees tapped into to relieve stress. Now this mindfulness is making its way to the inside. What if when mindfulness is taught and practiced inside the organization it could improve how we communicate and collaborate and produce better results? What if it could help us truly empathize and build connections with our co-workers, customers, and partners? What if it could help us to find meaning and satisfaction in our work again?
I recently met with Katherine Melchior Ray who has been on the front end of this wave and came to organizational mindfulness through developing brand differentiation for a high-end luxury hotel. Her story helped bring to life both the potential and the task at hand if we bring mindfulness into organizations. Here is an introduction into our conversation, which continues on today as we collaborate together on how organizations might reach new heights through practicing mindfulness.
What led you to organizational mindfulness?