When was the last time you thought about how you communicate?
To succeed in the workplace of the future, you might want to give this some thought—and be open to fine-tuning or significantly updating how you interact with others at work.
Last year, marketing research firm Kelton Global interviewed 1,400 knowledge workers across the U.S. to learn what they want in the workplace of the future.
Trust and teamwork ranked high, and communication was central to all:
This study shows that openness and connection will drive future workplace success.
In this post, we recap highlights from our third and final webinar in our Organizational Adulting series. Our first webinar in the series, Divisive Behaviors and How to Overcome Them, can be viewed here, while Overcoming Apathy and Disengagement, our second webinar in the series, can be viewed here.
Email, presentations, instant messaging, and video conferencing will continue to play a role in communication in the workplace, but more concise email or more stellar presentations won’t take workplace communication to the next level, networks will.
In the near future, communication will become increasingly interactive, interpersonal, inter-functional, multi-leveled, forward thinking, and driven by purpose and meaning.
Networks enable us to identify the talents and potential skills that others can contribute to the work we do – the problems we solve.
In a network, the essential behavior is creating connection points, seeking insights, and solving shared problems. It is about what we can do together, not what we have done. The days of building a reputation based on personal accomplishments and successes are fleeting. The workplace of the future is about building the connections that will help you focus on tomorrow’s problems and solutions.
As workplace communication evolves, networks of people will think bigger, act bigger, and build pathways to exchange great ideas, share unique experiences, and offer insights—all toward creating innovative, agile, forward-thinking organizations.
Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, believes we are at the beginning of a revolution fundamentally changing the way we live, work, and relate to one another.
Calling this the Fourth Industrial Revolution, Schwab sees technology fusing our physical, digital, and biological worlds—and even challenging ideas about what it means to be human.
In this age, it won’t be about what you know. It will be about what you can know and about adapting to a constantly changing future by tapping into our networks.
One example of how communication is changing involves the sharing of ideas.
In the past, when you came across a great article or idea, you may have jotted it down and filed it away. That’s probably where the idea died.
Today, the trend is to share the idea—why it means something to you, why you thought it was interesting, what it sparked in you. Getting the word out creates value in the spaces between us. Conversations allow ideas to bounce off and collide against each other, creating something greater.
Sharing omnidirectionally—in meetings, social media, blogs, email—helps you tap into the collective wisdom of your network, make sense of information, see patterns, and connect to innovate and solve problems.
As a design consultancy, people often ask XPLANE to teach them how be a better communicator, how to become more agile, nurture servant leadership, or create a networked culture.
We always recommend starting with interpersonal communication because engagement—the interplay between people—is vital to adapting and functioning at a high level.
Fortunately, there are many ways to enhance your communication skills:
As you fine-tune your communication skills, try adopting some practices to create or activate a more powerful network:
With these practices in place, you’ll be well on your way to a highly productive, collaborative, and interactive workplace.
If you’d like to learn more about Organizational Adulting, join us at the Culture Summit in San Francisco on June 25 to 27, 2019. We’ll be hosting two workshops that will put Organizational Adulting skills to work for you. You’ll leave with tools that you can take back to work and immediately share with others to create a more productive workplace.
If you have thoughts or questions about this post, we would love to hear from you.
And if you missed our prior Organizational Adulting posts, be sure to check them out in the links below.