Boxes and arrows do little to make a process
truly visual. Nothing creates clarity and
understanding like visualizing the actual
steps of a process.
People support what they help build. This is
especially true in process design. It is key to
building the right process and vital to alignment
and buy in.
|Additive + Eliminative
Improving a process is not always about just
cutting costs. It is almost always a combination
of adding and eliminating the right elements.
We do not subscribe to any one method but may
draw elements from other selectively. At times
ad hoc and at times adopting and modifying
them into our core practice.
Process never exists in a vacuum. The ripple
effect of changes has to be taken into account
and managed or people will resist change and
process improvement will likely fail.
It is not enough to define a new and improved
process – although this is where many process
plans end. The changes must be effectively
deployed into the organization
to ensure success.